Attend Customer Service Excellence 101+
Customer Service Excellence 101+ will be presented by UNL Extension on January 30, 2020 from 10 a.m. to noon at the Columbus Chamber office.
Who should attend this event?
- Anyone who interacts with a customer, client or guest.
What will you learn?
- Finest standards of performance that impact customer experience and how to create a competitive advantage
- Identify and practice service recovery strategies that satisfy customers and prevent issues from reoccurring
- How to gather, interpret, and utilize guest feedback to improve customer loyalty
If you’re interested in attending, contact the Columbus Chamber to reserve a spot: 402-564-2769 or email@example.com.
The registration fee is $75, which includes two hours of instruction, a participant packet with a flash drive, completion certificate and refreshments.